Communicate with Class
People have been communicating since the beginning of time, but never has such a common practice been so challenging. Communication today embodies more than the written word or the familiar face-to-face interaction. We also communicate through cell phones, email and text messaging. Knowing which medium to use, and with class, is no small feat.
Polishing your image requires you to give attention to your appearance, your behavior, and your communication skills. We all have encountered someone who looks fabulous, but behaves in an unruly manner or has irritating speech habits, negatively impacting their credibility. It simply is not enough to select clothing appropriate for the situation that enhances your best features, and to execute your etiquette skills like a pro; you must also master your vocal delivery and refine your language so there is continuity in your overall message. This total package will provide a consistent message, empowering your image and announcing to all that you are a leader in your field.
Preparation is the key to successful communication. Many believe that you are either born with the art of conversation, or you were not. This simply is not true. Good conversation does not just happen. You can master the needed skills to maneuver successfully through any social situation with ease.
So, how do you resist falling victim to the many communication blunders that can destroy your image and your relationships in today’s fast-paced world? This rapidly changing landscape requires each of us to refine our verbal, nonverbal, and technological skills in order to communicate with class.
Vocal Tips:
- Vocal tone that is in the mid to lower range conveys more authority
- Enunciate words fully
- Avoid slang and vocal fillers….like, um, you know
Eye Contact:
- Maintain eye contact
- Limit blinking
- Stay focused
Body Language:
- Sit or stand facing the other person
- Maintain an open body posture
- Avoid fidgeting
Listening Skills:
- Keep an open mind
- Avoid interrupting
- Repeat to clarify
Communication would not be complete without including technology. The benefit of using technology is speed. We are able to quickly communicate a thought or message without requiring much effort. The challenge is to properly identify the best method to convey your message and then do so appropriately.
Technology Tips:
- Avoid using your cell phone to talk or text when with others
- Read your email or text out loud prior to sending to check for tone
- Never email or post anything you would not want to see on the evening news
Want to learn more? Check out Deborah’s chapter, ‘Communicate with Class: Tips for the 21st Century’, in Image Power. http://www.finaltouchschool.net/prod_imagepower.htm
Posted by Deborah King at 8/11/2010 5:33 AM 
Categories: uncategorized
Tags: speech class etiquette communication business behavior image technology civility body language relationships
Categories: uncategorized
Tags: speech class etiquette communication business behavior image technology civility body language relationships
One other things I learned is a no-no for women is touching our jewelry and hair. Goes along with fidgeting and communicates nervousness.
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